Your future in the digital office
Specialist for Management Assistance & Digital Process Optimization
(AI & Automation)
Online
Full-time 6 months
The direct route to your career with a future:
The requirements in the office are changing - and you can be at the forefront. Assistants who are confident with AI, automation and digital tools are more in demand today than ever before. Our training course will get you ready for precisely this role in a short space of time - even without any previous technical knowledge and ideal for lateral entry.
The requirements in the office are changing - and you can be at the forefront. Assistants who are confident with AI, automation and digital tools are more in demand today than ever before. Our training course will get you ready for precisely this role in a short space of time - even without any previous technical knowledge and ideal for lateral entry.
Crisis-proof job
A secure employment relationship in economically turbulent times: Digitalization is advancing rapidly - well-trained assistants with AI skills are in demand across all industries. Demand is growing - and will continue to do so in the future.
practical & digital
Our training is 100 % remote and practice-oriented - with interactive project work, real use cases and tools that you will need directly on the job. So you don't just acquire knowledge, but real skills.
Family friendly
Perfect for anyone who wants to reorganize their career and combine family and further education: Lessons take place online - with flexible times, technical equipment if required and consideration for the realities of your life.
Shaping the future
With your expertise in organization, communication and AI, you play an active role in shaping the future: You relieve teams, optimize processes and bring digitalization into everyday office life - wherever modern structures are needed.
Further training.
Many possibilities.
Our further training opens up numerous paths for you in the digital assistance sector. It combines in-depth knowledge with practical project phases and prepares you specifically for modern tasks in offices, teams and virtual working environments. Whether you work for a small company or a large corporation - qualified assistants are needed everywhere. Those who know how to use digital tools and artificial intelligence correctly can work efficiently, take the pressure off teams and really stand out. This further training course is also ideal for career changers with little prior knowledge of technology or office work. It offers you a future-proof basis for returning to work and opens up a wide range of prospects in a rapidly growing field of work.
Full-time or part-time
In just 6 months full-time, you'll be ready for a job with a real future. Already in work? Then get your upgrade to become an efficient, digitally savvy assistant - flexibly in 12 months while working.
In just 6 months full-time, you'll be ready for a job with a real future. Already in work? Then get your upgrade to become an efficient, digitally savvy assistant - flexibly in 12 months while working.
Online. Flexible. Suitable for everyday use.
Learn from home, live in the virtual classroom - family-friendly and without detours.
Learn from home, live in the virtual classroom - family-friendly and without detours.
Strong support - also for job applications.
During your training, we will coach you with applications, job interviews and job entry.
During your training, we will coach you with applications, job interviews and job entry.
100% promoted
Financing of your further training through the Jobcenter or the Agentur für Arbeit. 100% free of charge.
Financing of your further training through the Jobcenter or the Agentur für Arbeit. 100% free of charge.
Who is the course for - and how can you get started?
Unemployed or working? Both are possible.
The costs of your further training can be covered in full. There are two options for you:
- For job seekers:
With the education voucher from your employment agency or job center, the course is completely free of charge for you.
- For employees:
In cooperation with your employer, funding can be provided via the Qualification Opportunities Act (QCG) - even then, the course is eligible for funding up to 100% and you can take part during your paid working hours.
More info
The costs of your further training can be covered in full. There are two options for you:
- For job seekers:
With the education voucher from your employment agency or job center, the course is completely free of charge for you.
- For employees:
In cooperation with your employer, funding can be provided via the Qualification Opportunities Act (QCG) - even then, the course is eligible for funding up to 100% and you can take part during your paid working hours.
More info
Are you passionate about digital topics?
Then this is your course. You don't need any previous experience - just a willingness to get involved with AI, smart tools and new ways of working. We'll show you how to get off to a professional start.
Then this is your course. You don't need any previous experience - just a willingness to get involved with AI, smart tools and new ways of working. We'll show you how to get off to a professional start.
Determination to participate
Places are limited and we only support people who really want to complete the course. If you are unsure whether the course is right for you, we will be happy to advise you personally.
Places are limited and we only support people who really want to complete the course. If you are unsure whether the course is right for you, we will be happy to advise you personally.
This is how the training is structured
Onboarding:
Getting started and orientation
Getting started and orientation
Topic: Entry and orientation in further education.
GoalClarification of organizational framework conditions, introduction to course structure and tools as well as preparation for learning in the digital space.
GoalClarification of organizational framework conditions, introduction to course structure and tools as well as preparation for learning in the digital space.
Chapter 1:
Digital basics & office organization
Digital basics & office organization
Topic: Confident working in digital office environments
GoalAcquisition of secure office skills, digital organization and modern communication. Strengthening self-organization, teamwork and data protection awareness in everyday working life.
GoalAcquisition of secure office skills, digital organization and modern communication. Strengthening self-organization, teamwork and data protection awareness in everyday working life.
Chapter 2:
Artificial intelligence & automation
Artificial intelligence & automation
TopicAI expertise for modern assistance.
GoalBuild up practical know-how in the use of generative AI, application of automation tools and development of structured problem solutions in an administrative context.
GoalBuild up practical know-how in the use of generative AI, application of automation tools and development of structured problem solutions in an administrative context.
Chapter 3:
Extended assistance skills & career focus
Extended assistance skills & career focus
Topic: Mastering a wide range of assistance tasks professionally
Goal: Deepening of job-specific assistance skills in communication, organization and administration as well as preparation for application processes and career planning.
Goal: Deepening of job-specific assistance skills in communication, organization and administration as well as preparation for application processes and career planning.
Final projects after each chapter
Topic: Practical application of what you have learned.
GoalEach chapter is followed by an independent project that brings together key content in a realistic task. The final projects promote the transfer into practice, strengthen independence and at the same time serve as part of a meaningful application portfolio.
GoalEach chapter is followed by an independent project that brings together key content in a realistic task. The final projects promote the transfer into practice, strengthen independence and at the same time serve as part of a meaningful application portfolio.
These career prospects open up for you after further training
The "Specialist in Management Assistance and Digital Process Optimization (AI & Automation)" training course prepares students for a new generation of assistance roles - digital, strategic and technology-supported. Flexible all-rounders who understand processes, master tools and actively relieve the burden on management through the use of AI are in demand.
Possible job titles
With the skills profile you have acquired, you can take off in a variety of roles that redefine modern assistance.
- Executive Assistant with AI specialization
- Management Support Specialist (Digital & AI)
- Office Manager with a focus on digital processes and automation
- Operations Coordinator in agile teams
- Personal assistance with IT and AI expertise
- Specialist for office administration and AI-supported process optimization
- Management Support Specialist (Digital & AI)
- Office Manager with a focus on digital processes and automation
- Operations Coordinator in agile teams
- Personal assistance with IT and AI expertise
- Specialist for office administration and AI-supported process optimization
Industries & fields of application
Your expertise is in demand across all industries - wherever managers need digital support and processes need to be optimized.
Start-ups and digital innovation labs
Medium-sized companies in transformation
Large corporations with a need for a modern assistance structure
Public administration & non-profits with a focus on efficiency
HR departments, communications teams, project offices
Medium-sized companies in transformation
Large corporations with a need for a modern assistance structure
Public administration & non-profits with a focus on efficiency
HR departments, communications teams, project offices
Your added value on the job market
The training will make you a future-proof professional who uses technology strategically and creates real added value for teams and companies.
Efficiency booster: The use of AI automates repetitive tasks and speeds up decision-making processes.
Technology competence: The confident use of tools such as ChatGPT, Microsoft Power Automate or Trello sets you apart from classic assistant profiles.
Strategic input: You become the interface between management, processes and data.
Positioned for the future: The course teaches key skills for modern, hybrid working environments - including working from home.
Technology competence: The confident use of tools such as ChatGPT, Microsoft Power Automate or Trello sets you apart from classic assistant profiles.
Strategic input: You become the interface between management, processes and data.
Positioned for the future: The course teaches key skills for modern, hybrid working environments - including working from home.
This course is for anyone who wants more than just an office job. Anyone who starts here will learn how to work with AI tools, automate processes and become truly irreplaceable as an assistant. AI also plays a central role for us as a company - we see the potential every day and are convinced that those who can handle AI today will have an advantage tomorrow.
Milena Pflügl
Founder of Impact School, education expert, former management positions at leading education companies Klett and Cornelsen, board member of Didacta Verband e.V.
Founder of Impact School, education expert, former management positions at leading education companies Klett and Cornelsen, board member of Didacta Verband e.V.
What our employer partners say
In today's digital working world, it is essential that administrative processes are efficient and technology-based. A modern assistant must be able to do far more than just maintain calendars - they must automate systems, control data intelligently and master digital communication with confidence. This is exactly what the Impact School course prepares you for: It enables employees to noticeably relieve managers and future-proof office processes. At TalentsConnect, we are convinced that the current generation of CEOs will be the last to lead only people - the next generation will lead people and AI agents. This course prepares you for this reality in a practical way.
Lars Wolfram
Co-Founder & Director Business Development, Talents Connect AG
In the school context in particular, we work with very limited resources - efficient working is therefore essential to ensure reliable educational operations. Education companies today not only need committed educational specialists, but also well-qualified administrative talents who think and design processes. The Impact School course offers a practical and future-oriented solution here - with AI-supported tools, digital organization and in-service training.
Petra Ferrari
Managing Director
Galileo Bildungshaus gGmbH
Galileo Bildungshaus gGmbH
Next course start
01.09.2025
The Impact School is certified by CERTQUA as an educational institution in adult education in accordance with the "Accreditation and Approval Ordinance for Employment Promotion" (AZAV). CERTQUA is a certification body recognized by the Deutsche Akkreditierungsstelle GmbH (DAkkS). This recognition means that the Impact School meets the requirements nationwide to enable various funding opportunities, including education vouchers (BGS) and activation and placement vouchers (AVGS), which support further vocational training or qualifications.
Potential
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